Q1 How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone or online chat. Please contact us once the machine has any problem. Best service will be offered.
Q2 Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
Q3 How about the shipment?
The machine will be shipped within 3-7 working days after the receipt of your payment.
Q4 How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
Q5 Which shipping way is available and how to track?
By sea to your nearest port; By air to your nearest airport; By express (DHL, UPS, FEDEX, TNT, EMS) to your door. When your order is shipped out, we will provide you a tracking number so you can track the status of the goods.
Q6 Are the quality of your products guaranteed?
We have QC to control the quality one by one. So don't worry about the quality. Warranty period: 1 year for the main unit, 3 months for accessories.