Powerful factory, giving the competitive price and best technology support
12-years’ experience in producing beauty machine, strong R&D
1 years-warranty and 8/24 online after-sale service
CE Certification, the key for you to legally use and sell the machine
Diversity of customized service, strong OEM & ODM capability available
FAQ
1. Do you have any warranty?
Yes, we have. 12 months warranty on host machine is given. 3 months free replacement warranty for handles, treatment heads, and parts.
2. What if the machine breaks in foreign countries?
We just need the operator tell us what phenomenon of the problems. If it is small problem, we can teach and fix the machine immediately. If need parts, we send parts immediately and teach how to change the parts, which is very easy.
3. I have never used such a machine. How can I learn it?
With machine, we will send manual to teach you how to use machine. And we also can online training.
4. If the machine is returned by customs, what will you do?
We will find why your customs return our machine and find solutions and will send a brand new machine to you immediately. If you cannot receive the machine at all, we will return your money. And machine will come back to us.
5. What courier you often use?
We mostly use DHL which is the best courier and fastest. But we also accept other couriers like UPS, TNT, Fedex, EMS, by air or by sea.
6. Can you put my LOGO on the start screen instead of yours?
Yes. You just need to send us a picture of your logo in high quality. Then we put your logo on start screen of the machine.
Nova Beauty
